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TERMS & CONDITIONS 

  1. All the below terms and conditions form part of every booking taken for Springfield Barns.

  2. Bookings can be made in person, by telephone or email.

  3. A 20% deposit is required at the time of booking with the balance paid 4 weeks prior to the arrival date.

  4. The deposit can be cheque or bank transfer.

  5. All bookings will be confirmed by email once the deposit is received.

  6. If the booking is made within 4 weeks of the arrival date the full payment is required at the time of booking.

  7. In the event of you cancelling the booking the deposit and final payment will only be refunded if the cottage is re let. Any refunded monies will be at the value of the re let price. If the cottage is not re let there will be no refund under any circumstances.

  8. The cottage price does not include holiday insurance so we advise all guests to take out their own insurance to cover cancellation, injury or loss of personal items etc.

  9. In the extreme event that Springfield Barns has to cancel your booking (eg fire damage, broken boiler) all monies paid in advance will be fully refunded.

  10. Check In is from 4.00 pm on arrival day with a 10.00 am vacate on departure day.

  11. Springfield Barns are to be notified soonest of all damages or breakages during your stay. Small accidental breakages (eg crockery) will not be charged for however larger items or damage to the property or equipment will be charged for at the replacement value.

  12. Springfield Barns are to be notified soonest if anything in the cottage is not working properly. Access to the cottage will be granted at all reasonable times to allow for repairs.

  13. The cottages, grounds and outbuildings of Springfield Barns are non-smoking.

  14. Guests are requested to observe the Dog Policy displayed within the cottage Welcome Book.

  15. When departing the cottage is to be left in the same clean and tidy manner that it was found.  A cleaning surcharge will be charged if this is not applied by the guests.

  16. For the consideration of other guests and neighbours, noise is to be kept to a minimum during the hours of 10.00 pm and 8.00 am.

  17. In the event you are unhappy with any aspect of your stay please speak to Springfield Barns during your stay to enable a resolve where possible.

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